Guangzhou Weierna Musical Instruments Co., Ltd. ("we") respects and protects the personal information of visitors to this site. This policy explains what we collect, how we use it and how we keep it safe.
1. Information we collect
When you visit this site our servers automatically log access time, IP address, browser type and pages viewed for statistics and security analysis.
When you actively submit a piano selection inquiry, showroom appointment request or email, we collect the name, contact details and requirement description you provide and use that information only to respond to your request.
2. How we use information
We use the information to respond to your inquiry, arrange showroom visits and quotations, improve this site and fulfil contractual obligations.
We do not use your personal information for marketing spam or share it with third parties. Information is shared only with your consent or to comply with applicable law.
Respond to your piano selection inquiry and provide a quotation or showroom appointment
Coordinate delivery, installation and tuning
Meet legitimate requests from regulators or government authorities
3. Cookies and similar technologies
This site uses session and analytics cookies (for example Cloudflare and Google Analytics). You can disable cookies in your browser, but some features may stop working.
We do not currently run cross-site advertising or third-party marketing cookies.
4. Storage and cross-border transfer
Your personal data is stored on servers in mainland China and shared with our advisor team through encrypted channels.
If we need to transfer data outside your country for delivery, we apply reasonable safeguards and transfer only the minimum data needed to perform the contract.
5. Your rights
You can access, correct or delete the personal information we hold about you, or withdraw your consent. Contact us at the email at the bottom of this page and we will respond within 15 business days.